Facebook Group Rules, FAQ and Tips
The Facebook rules system is a little inflexible, and non-obvious, so to counter this, our Facebook Group rules can be found here. We provide a clear list of them and our reasoning behind them so to avoid typing it in responses on facebook!
Our rules are concise, and based on common sense, so you don’t have to think too hard when following them. We welcome all input, so please do let us know if you believe they can be improved.
Frequently Asked Questions
Eastleigh Neighbours is a closed group, which unfortunately means Facebook remove the sharing option from posts. It also means your Facebook friends list won’t be able to nosy at what you’re commenting on :). If you want to share a post you have three alternative options:
- The easiest – take a screen shot, and post or send that picture.
- The hardest – ask the poster to share it on their personal page, click to visit their page, and then share the post from there. Go comment on the post in the Eastleigh Neighbours group to help it spread to more people.
- The brave and new – ask the author to post the article here on discourse, which is fully public and google indexed, the link will then be able to be shared far and wide.
You don’t know your audience! Would you really walk into a room of 6,000+ people and swear loudly to them all?
Swearing offends people and swearing breeds swearing, do we really want to teach our kids the art of public swearing? The other aspect is that when you swear it is often the first emotional response that comes into your head. When typing to so many people, we would prefer you to think more before you type to encourage more ‘stable’ discussions.
Swearwords often only emphasise and encourage negativity and do not help get your point across, while also encouraging an emotionally charged response back from others. The exception to this would be if you are quoting someone, or discussing swearing itself.
There are plenty of other resources available online discussing this topic, here’s a handy link I found discussing why you shouldn’t swear online.
People often search for local groups to look to advertise their business. If just 10% of our 6,000+ users shared their business or page once a month, we would end up with 450 business posts a month ! Consider that at this level of spam, your target audience would likely leave the group as as they would not be interested in 99% of the posts.
This noise would drown out the original intention of your own post, leaving an echo-chamber of business adverts. If the group had 50 business posts a week, I myself would likely be leaving through boredom.
This said, we are always looking for better ways to help, this website being one example. If you are looking to advertise your business and would like to discuss, please reach out to us.
We’ve found that business profiles are here for the advertising. We’re a local community group, so would prefer people speak as individuals. So we welcome businesses, but please – come as yourselves, rather than hidden.
Are you sure an admin did? Remember the post owner can also delete! Usually admin will tell you by responding and letting you know. If we did have to remove your comment or post, to be honest what you did is probably pretty bad, as we encourage free speech, and prefer to operate with low-interference.
Serious rule breaking, persistent minor offences, or winding up the admins. Basically, don’t cause work for your admins, and be nice to your fellow neighbour!
Usually you have broken a rule, and so have been muted. Occasionally when admin’s are busy we may issue a mute in error. Please message the En Admins to ask about your specific case, we promise to be honest, fair and level headed and expect the same of you in return. 99% of the time, if you apologise and promise not to do it again, we’ll undo the mute early.
There are a few reasons. Facebook block people that contact too many non-friends on messenger. Historically we did attempt to communicate with all members breaching rules, but many did not respond. Rule violations continued until we had to remove members from the group. This resulted overly cumbersome administration, and unfair removal of members due to minor violations. The onus is on members to comply with the rules, not on admin to babysit the people that can’t follow them.
Facebook Group Tips
This may seem obvious, but if you don’t follow the rules, you may find yourself or your content removed from the group.
A first step along this path is if you are muted for not following the rules. Avoid getting angry at the group admin’s as they are just trying to keep the peace and enable 10,000 people to get along! Just apologise and move on! 🙂
Another one to avoid is pointing the finger at other people “Well she/he did it too!” – if you are muted, or your content removed – you broke a rule and should first deal with that situation. If someone else did something else to break a rule, report that and it will be dealt with separately.
You can find our Facebook group rules here.
Every time you like or comment on a post you help it get seen by more people. Try to comment and like the positive comments and posts, and don’t interact with things you don’t like to see.
If you interact with things you don’t want to see, frustratingly facebook will show you more posts on that topic and author – further cluttering your feed with stuff you don’t want to see! Commenting to say “I hate this topic” would be counter-productive and the group would become a very negative place if everyone did that.
The group won’t grow unless people know about it. Its a private group so if your friend is tagged, they won’t see it unless they’re a member of the group.
On a PC there is an option to invite your friends, or you could just tell them to search facebook for Eastleigh Neighbours.
All sorts of questions have been asked before, but the more common questions have usually been asked many times over.
“Could you recommend a man with a van?”, “Best local chip shop”, etc. Try the search feature instead, on the desktop its down the left hand side “Search this group”. On the mobile its the top right magnifying glass.
Facebook polls are awesome, people can very quickly choose their favourite option without wasting time and you can get feedback from many people really quickly without a huge comment thread which is difficult to count.
To add a poll on mobile or pc look just underneath where you type your post and you’ll see a list of options, choose Poll.
Admin don’t read everything and even when even when we do, we sometimes make mistakes. If you spot a post or comment that looks like a rule breaker, click report to group admin. We’re usually very quick to act on reports.
Although you’ve reported it go group admin, it may not be obvious what the actual issue is. If you feel your report may need further clarification or discussion, drop a message to En Admins.
The way some members get angry at admin, you’d think we get paid £1,000,000 for the job we get paid nothing! We volunteer our time to help improve communications between locals.
Be friendly with your admin folk, and don’t waste their time as you pay nothing for this service. Perhaps we should offer a platinum service with customised support options – if you’re interested in this, do drop En Admins a line! 🙂